From the American People
Indonesia WATER SMS
The Indonesia WATER SMS project will apply new data collection tools and sharing methodologies through Short Messaging Services (SMS) and web mapping to increase civic participation to improve water services. The WATER SMS System will be designed, created and tested by communities, PDAM, local government, and other water stakeholders to become an effective tool to improve water services for the urban poor in Indonesia. Residents, using hand phones and email, can rapidly report chronic and acute conditions. In the pilot phase, this may include conditions such as poor water quality or quantity, well failures, failure of tanker water supplies, or costs for tanker water. The project aims to empower residents and improve the ability of water providers to learn about and then respond quickly to acute, short term problems their customers are facing. The project will work in Malang, East Java, and Makassar, South Sulawesi.
The expected results during the pilot phase include:
19 Jun 2013
Jl. Medan Merdeka Selatan No. 3-5Jakarta, Indonesia 10110Tel +62 (21) 3435-9000